Our customer support team is here to answer your questions. Ask us anything!
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Technical Support

Available by e-mail, phone or fax

Technical Support

Technical support is available by e-mail, phone or fax from Monday to Friday from 8:00 am to 5:00 pm WIB. Before calling, please know your model number, serial number, and firmware version, if applicable.

  

Please Contact or Submit Your Inquiries to :

+62 21 56 951 538
+62 81 905 61 9999 (WhatsApp only)
sales@vision-teknik.com
service@vision-teknik.com

 

 

What we can do for you :

1. Express service, generally, repairs can be done within a few working days
2. Hardware and software upgrades/updates
3. Backup of your specific configuration data
4. Warranty for any repairs made and back up unit
5. Repairs report upon request/li>
6. Support via telephone and email

Your Benefits :

1. Configuration by qualified engineer
2. Expert compilation of device parameter settings
3. Instructions and training for your employees

To enhance productivity, we work closely in a partnership with our customers to determine together which practical programs of machine and system maintenance are required and reasonable. Don’t hesitate to contact us whenever you have inquiries or need more information regarding our products.

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